This year’s Netroots Nation Convention marks the launch of a bold experiment in participatory democracy.  The Netroots (i.e. the left half of the blogosphere) will use MixedInk’s collaborative writing tool to craft their very own political platform in advance of the Democratic Convention.  At two working sessions, participants will kick off the initiative by putting their best ideas and language together.

If you’re going to be there, come visit on Friday, July 18th and Saturday, July 19th, and stop by our exhibition booth!  These sessions are just the beginning of what will be an ongoing, public process that will continue in the weeks following the conference.  The final, collectively written platform will be presented to the DNC before the convention in Denver.

If you want to be involved from the beginning but won’t be at NN, sign up at MixedInk.com, and we’ll email you the URL as soon it’s launched.

We’d like to thank the folks at Netroots Nation and wmtriallawyer for helping to organize this!

This effort builds on a growing movement to use online tools to make our government more transparent, representative, and accountable.  Both Barack Obama’s campaign and the RNC have launched exciting initiatives allowing people to help shape their platforms.  Using the Barack Obama website, Democrats can organize “Platform Meetings” in their communities, during which they can discuss and then submit policy “planks,” or one- to two-sentence policy suggestions.  These planks will be reviewed by the team writing the Platform and some will likely be incorporated into the final document.

The Republican Party also has an exciting grassroots-driven platform development effort underway.  The site highlights a range of issues and enables people to submit policies and comments that will be considered by platform authors as they prepare for the convention in Minneapolis-St. Paul.

Also along these lines, 21st Century Democrats wrote their own Alternative Democratic Platform, which is currently being circulated as a petition.

We are thrilled to see the platform-making process opened up to the public - and proud that MixedInk will be the platform used by the Netroots.  MixedInk was built to enable exactly this kind of participation, and we look forward to seeing the results of these incredible people-powered efforts!

Don’t forget to sign up if you want to be notified when you can help create the Netroots platform.

Check out this video, singing praise for tools that tap people’s knowledge - whether using prediction markets to forecast everything from election results to American Idol winners to asking the audience tough questions answer on Who Wants to Be a Millionaire.  They point out that people - collectively - perform consistently better than the pundits and experts.  Our post on prediction markets makes many of the same arguments.

Based on our last test of MixedInk, we’re convinced that our 30-headed pundit did better than any individual one of us could have alone!

We just tested out the latest version of our tool, and I wanted to share the results.  The short version: the test was a success!

Last week, 30 beta testers (read: friends) used MixedInk to help write a letter to the editor explaining why Barack Obama shouldn’t choose Hillary Clinton as his VP.   (We did not select this subject on our own - we gave our participants a few topics to choose from, and this is the one where there seemed to be greatest consensus.)

Here’s what they created together:

For years, wide-eyed journalists, politicos and academics have captured people’s imagination with musings about the many ways the Internet would democratize our society.  A decade and a half after the Internet’s emergence, the anticipated transformation is certainly underway.  Media, political, and corporate institutions have begun to incorporate readers, constituents and consumers into their regular operational and decision-making processes.  However, relative to the initial projections, the pace of change isn’t fast enough – at least to the impatient ones, including us here at MixedInk!

There are a couple of reasons for this.  First, government, media, and corporations are hesitant to cede real power to their stakeholders.  News reporters and editors don’t want to be fact-checked by their readers because it threatens their perceived status as “experts.”  Politicians want complete control over their policies, platforms and messages.  Companies want to know what their consumers think, but they don’t want consumers to have a say in decision making.

This reluctance is increasingly beside the point, however.  New, more democratic norms are coming to govern the relationship between reporter and audience member, elected official and constituent, company and consumer.  This is because free markets and elections provide these institutions with an existential reason to engage citizens transparently and democratically that overrules their hesitance: doing so brings them more votes, more dollars, and more attention.

Another challenge is that the trial and error process of testing social technology takes time.  Social processes are often counter-intuitive and difficult to manipulate, so it’s hard to build web-based tools that are a natural social fit.  New online tools thrive not because they solve some previously impossible technological problem, but because they provide “elegant organization” that offers an outlet to harness people’s energy in a productive (or at least entertaining) way.  It’s difficult, if not impossible, to predict how people will interact with each other using a new tool in advance.  Thus, finding ways to ‘organize elegantly’ requires a slow process of trial and error.

In practice, this has meant that innovative media and political organizations simply try out different tools to see what works, and then, over time, others imitate the tactics that turn out to be successful.  Being currently immersed in this trial and error process, the MixedInk team is very much aware of the time it takes; the way people use our private beta site sometimes surprises us.  As a startup, however, we don’t face the same risks as those at large, prominent institutions.  If things don’t go so well for us, few people will notice.  If they fail, everyone pays attention!

There’s plenty of cause for optimism, though.  The pace of change seems to have increased within the last several years between the growth of new media and the beginnings of a shift towards more democratic user engagement among corporate, political, and media organizations.  As Vanessa mentioned in a recent post, Dell’s IdeaStorm and MyStarbucksIdea are significant innovations in the world of corporate America.  Others, like the YouTube/CNN primary debate here in the US and the UK Prime Minister’s “Ask the PM” represent the beginnings of a democratic transformation within the media and political sphere.

To continue our online democracy’s forward progress, it’s important to recognize and address the risks involved with each of these efforts, though.  Each one engaged a large, critical mass of stakeholders with an up-front promise to publich, incorporate, and respond to their input in a meaningful way.  This sudden, very public democratization of communications meant risking that users might overwhelmingly contradict each institution’s official message and branding.  Yet by capitalizing on citizens’ desire to communicate directly with decision-makers, these efforts have been quite successful.

For all of us who aim to contribute to the emerging wave of online democracy, understanding the risks that that innovators like Starbucks, Dell and CNN face can be the difference between success and failure.  Only by adequately balancing risk and reward will new social technologies and applications be able to bring our emerging online democracy to its inevitable tipping point.  In my next post, I’ll describe a few different models for engaging citizens that provide varying degrees of risk and reward, allowing institutions with a range of risk-aversion and participatory ideals to strike the balance that’s appropriate for them.

Sorry for the big pause in MixedInk’s musings. It was a busy Spring!

Over the past few weeks and months, there have been some notable developments in the crowd-powered arena, and I just want to take a moment to highlight a few interesting examples.

We’re always excited to see forward-looking companies embracing the collective wisdom, so cheers to Starbucks
and Dell, both of which opened the door to major customer feedback. Both companies have embraced a platform called Salesforce Ideas, which TechCrunch aptly described as “Digg-for-ideas.” It allows people to share their ideas, discuss them, and then vote on the ones they like. Participants also get updates from the company responding to the top-rated suggestions. Pretty cool! To many skeptics’ surprise, the Starbucks page has been very popular, with ideas coming in by
the thousands and garnering hundreds of thousands of votes. Starbucks has embraced this feedback as an opportunity to offer their customers the ultimate form of respect – asking their opinion – and to get some new and innovative ideas for free. Dell’s “IdeaStorm,” which was the first site to solicit consumer feedback in this way, rightly earned PR Week’s Innovation
of the Year Award in 2007.

Radiohead has also opened the door to crowd-sourcing. The band surprised fans earlier this year by letting them decide whether or how much to pay for their last CD. In April, they upped the ante by offering “stems” (or different tracks: bass, guitar, drums, vocals…) of their single “Nude,” and then letting fans remix the song. Fans could post the remixed versions to Nude Re/Mix, where the public then could vote their preferences. As SocialMediaInsider points out, “This practice views the original content creation as the mere starting point for what happens to it once it is embraced. Some artists dabble in this area, but most don’t.” This is exactly how MixedInk views the collaborative writing process. Each person’s written contributions are like stems – ready to be edited, remixed, and ranked – that together build the best possible response, reflective of the wisdom of the different people involved in the process.

Most recently, MoveOn challenged its members to make a 30-second TV ad that tells the nation why Barack Obama should be the next president. A whopping 5.5 million votes were cast on 1,100 entries. The top 15 videos were sent to a panel of filmmakers, artists, musicians, and progressives, including Ben Affleck, Matt Damon, Lawrence Lessig, Jesse Jackson, and Moby. The winner was recently announced, and will be aired on TV during the campaign.

We’d love to hear about other applications that show the power of the crowd. Please feel free to highlight any innovative examples in the comments!